FAQs
More FAQs- Do I need to move out while you restore my home after a fire or smoke damage?
- What is mould?
- What would be considered non-insured work?
Depending on the extent of the fire or smoke damage, this is ultimately your decision. Your insurance company may provide some guidance on this matter. Some things you may want to consider are safety concerns, odours, electricity, and disruption as a result of the equipment, work and noise that may be necessary to complete the restoration process in your home. If vacating your premises during the process, consider forwarding your mail to your temporary residence; stopping your newspaper and other deliveries; notifying your utility company, cable company, etc., of the temporary suspension of services during the restoration process.
Mould is a fungus that can be found both indoors and outdoors. No one knows how many species of mould exist, but estimates range from tens of thousands to even three hundred thousand, or more. Mould spreads and reproduces by creating spores. Spores can survive conditions that are too sunny, hot, cold, dry or wet for mould to grow. When spores are released they can be carried by air or water to new locations and cause new mould growth.
Any construction project unrelated to your loss is considered non-insured work. At your request, we will provide a separate estimate for non-insured construction projects, and this work will require separate authorization and payment terms. If the non-insured work will delay the completion of an insured portion, then the situation must first be discussed with your Insurance Adjuster and the ServiceMaster Restore Project Manager.