FAQs
More FAQs- Do I need to move my business out of my commercial property during the fire restoration process?
- Do the contents of my commercial property have to be moved away from the premises during restoration
- How quickly can ServiceMaster Restore respond to the emergency situation at my home?
Depending on the extent of damage from the fire, this is ultimately your decision. Some things you may want to consider are safety concerns, odours, electricity, and disruption to your business as a result of the equipment, work and noise that may be necessary to complete the restoration process. If vacating your premises during the process, consider informing all customers and associates; forwarding your mail to your temporary location; stopping or redirecting pickups and deliveries; and notifying all utility companies, of the temporary suspension of services to your usual business location during the restoration process.
Depending on the scope of work, your belongings and contents may remain on location. In this case, we will take appropriate measures to securely cover and protect contents. Any construction related dust or dirt that occurs as a result of the work, would be addressed in the post-construction cleaning. For large restoration jobs, it is advisable to move all affected contents to a secure, climate-controlled facility in order to protect them and make room for construction. Be assured that our technicians are fully trained and will treat your possessions with the utmost care. Our Automated Inventory Control System tracks the status of your belongings from move out to move back. We will work with you and your Insurance Claims Representative to manage this process efficiently.
ServiceMaster Restore is available to take your call 24 hours a day, 7 days a week, 365 days a year. Depending on the situation and conditions, a ServiceMaster Restore representative will arrive at your home for an initial evaluation within a 2 to 4 hours of receiving the call, or sooner.